Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to FIXIT HEROES SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the FIXIT HEROES SDN. BHD., accessible from https://fixitheroess.com/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acknowledgment
These Terms & Conditions govern Your use of the Service and form a legally binding agreement between You and the Company. By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part, You must not access the Service.
2. Eligibility
You must be at least 18 years old to use this Service. By using the Service, You represent that You have the legal capacity to enter into a binding agreement.
3. Products and Services
The Company offers household utensils and cutlery, crockery, glassware, chinaware, and pottery.
We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in color, design, or specifications may occur.
4. Orders and Acceptance
- All Orders are subject to acceptance and availability.
- The Company reserves the right to refuse or cancel any Order at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
- Once an Order is confirmed, You will receive a confirmation via email.
5. Pricing and Payment
- All prices are displayed in the applicable currency and are subject to change without prior notice.
- Payment must be made in full before Orders are processed and shipped.
- The Company reserves the right to correct any pricing errors.
6. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location and external factors.
- The Company is not liable for delays caused by third-party logistics providers.
- Risk of loss passes to You upon delivery.
7. Returns and Refunds
- Returns and refunds are subject to the Company’s Return & Refund Policy.
- Goods must be returned in original condition and packaging where applicable.
- The Company reserves the right to reject returns that do not meet the stated requirements.
8. User Responsibilities
You agree not to:
- Use the Service for unlawful purposes
- Attempt to gain unauthorized access to the website
- Disrupt or interfere with the Service’s functionality
9. Intellectual Property
All content on the Service, including text, images, logos, and design, is the property of the Company and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use the Service
- Errors or inaccuracies in product descriptions
- Delays in delivery
11. Disclaimer
The Service and all Goods are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. The Company does not guarantee that the Service will be uninterrupted or error-free.
12. Indemnification
You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from Your use of the Service or violation of these Terms.
13. Termination
We reserve the right to terminate or suspend Your access to the Service immediately, without prior notice, if You breach these Terms.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
15. Changes to These Terms
We reserve the right to modify or replace these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance of the updated Terms.
16. Contact Us
If You have any questions about these Terms & Conditions, You may contact us:
Email: fixit_heroes@outlook.com